Shipping & Delivery Policy (Products)
For customers residing in the country, we utilize registered domestic courier services, speed post companies, and/or speed post for order deliveries. Orders are typically dispatched within 1 to 2 days or as per the agreed-upon delivery date specified during order placement. The confirmation of the order and the subsequent delivery are subject to the standards of the chosen courier or postal service. Organic Plant Centre cannot be held responsible for delivery delays caused by the courier company or postal authorities. We guarantee that the shipment will be handed over to the courier, and any issues must be reported to the postal service or company within 7 days from the order/payment date or the agreed delivery date.
All orders will be shipped to the registered buyer's address, as per the details provided during credit or debit card transactions unless specified otherwise during order placement.
Payments
We facilitate secure payments through RazorPay and other online payment systems, accepting all major credit cards.
Courier Services
Product deliveries are confirmed to the address specified during registration. If you encounter any issues with our services, please contact our helpdesk. Our delivery partners include Bluedart /DTDC/Ekart/Xpressbess/Ecom Express/Delhivery Courier.
Determining Delivery Costs for Multiple Units and Specific Items
Shipping is free for all prepaid order. our company does not deliver items outside of India.
Disclaimer
Our products are shipped to all cities in India accessible by major courier agencies. For rural and remote areas, delivery will be facilitated through local couriers or Indian Speed Post, potentially resulting in longer delivery times.