We are committed to providing comprehensive assistance to our customers. Our cancellation policy is transparent and open. Cancellations are accepted only when requested before the 24-hour deadline from the order placement. Please note that there is no cancellation policy for orders falling under the same day delivery category. If you receive defective or damaged consumer durable and non-durable items, promptly report your concerns to our customer service staff. It's important to be aware that the seller may conduct proper verification and confirmation at their own expense. Please provide this information within one day from the receipt of the goods. In the event that the product you purchased does not match the description on the website or meet your expectations, notify our customer service within 24 hours of receiving the product. Our customer service team will thoroughly investigate the issue, and a decision will be made after careful consideration of your complaints